Sports & Social Events
Partner Expo
Attendee Registration
Partner Expo Registration
38th Annual Forum Frequently Asked Questions

Registration Questions

Hotel and Travel Questions

General Questions


Registration Questions

What comes with a Delegate registration?

FSSA members who wish to attend the 38th Annual Forum are considered Delegate Registrants. Delegate Registrants can attend all events listed on the 38th Annual Forum Schedule.

What comes with the spouse registration?

Spouses are able to attend all social events throughout the Forum, including the special spouse breakfast on Saturday, February 22. If you plan to bring your spouse to any event, they will need to register and have a name badge. Registration can be done at the same time as your registration.

Where do I pick up my registration materials?

You will need to pick up your name badge along with Forum materials when you arrive. Your name badge serves as entry to all forum events, including social activities. The registration desk will be located at the hotel and will be open starting on Friday, February 21.

What do I do if I need to cancel?

All cancellation requests must be emailed to [email protected]. Cancellations are subject to a $150 administrative fee. No refunds will be made after January 13, 2020. Hotel, airline and rental car cancellations must be made by the registrant. FSSA is not responsible for cancellation fees.

Can I transfer my registration if I can no longer attend?

Yes! You may transfer your registration to someone else in your organization. The request must be made via email to [email protected] and include the following information for the new registrant:

  • Name
  • Job Title
  • Email
  • Phone
  • Any dietary needs / physical accommodations required

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Hotel and Travel Questions

Is there a deadline to book my hotel room at the group rate? Where do I make the reservation?

Each attendee is responsible for booking their own room. FSSA secured the following special room rates for attendees: $224.00 per night ($209.00 room rate + a reduced resort fee of $15.00). The deadline to book your hotel room at the discounted group rate is January 20, 2020 and is subject to availability.

Call (855) 995-9099 and mention you are part of the Fire Suppression Systems Association (FSSA) group to receive the discounted rate.

Can I receive the discounted room rate for dates before and/or after the conference?

Yes. Attendees wishing to come in earlier or stay later than the actual forum dates will need to call the hotel. FSSA's special rate is available 3 days pre and post the dates of the Annual Forum, and is based on availability.

Does the hotel provide transportation to/from the airport?

You can reserve an Uber, Lyft, Taxi, or rent a car for your stay. Additional information is provided here.

What are the driving directions to the hotel? What are the parking fees?

The Margaritaville Resort Orlando is located at 8000 Fins Up Circle, Kissimmee, FL 34747.

Valet parking is available at the hotel.

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General Questions

How do I get an attendee list?

Approximately two weeks prior to the event, you can expect to receive an email entitled "Tips For Your Trip." This email will contain the attendee list including name, organization, city, state and email in PDF format.

Can I receive Continuing Education Units for attending the forum?

Yes. FSSA is a NICET recognized training provider. The Annual Forum educational sessions are available for CEU credit. During the Forum, you will have to sign in at the registration desk and after the Forum, you will be emailed a copy of your certificate.

What is the forum attire?

FSSA Sessions/Social Events: Business casual/resort wear is suitable.

  • Women: dress shorts/capris, slacks, blouses, knit tops
  • Men: khaki pants, dress shorts, collared shirts, slacks

Welcome Reception:

  • Get ready to dress in costume! The these for the welcome reception will be announced soon.

President's Banquet:

  • Women: dresses, pantsuits, skirts, and tops
  • Men: Suits or coat and tie

We also recommend bringing a sweater or light jacket to the educational session, as the conference rooms can get chilly.

Will there be free WiFi at the convention?

Information for WiFi will be posted at the FSSA Registration Desk.

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