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Mission Control: Annual Forum FAQ
Registration Questions
Hotel and Travel Questions
General Questions
exhibitor questions
What comes with a delegate registration?FSSA members who wish to attend the Annual Forum are considered delegate registrants. Delegate registrants can attend all events listed on the Annual Forum Schedule.
What comes with the spouse/companion registration?Spouses/companions are invited to attend all social events throughout the forum, except the First Timer Meeting as that event is for first timer members only. Spouses are also invited to a special breakfast (Wingman's Breakfast) just for them on Saturday, February 20, 2027. More details to come. If you plan to bring your spouse to any event, they will need to register and have a name badge. Registration can be done at the same time as your registration. If you've already registered for the forum and need to add a spouse/companion ticket, click here.
Where do I pick up my registration materials?You will need to pick up your name badge along with any other materials when you arrive. Your name badge serves as entry to all events, including social activities, and you will not be allowed in without it. The registration desk will be located in the Coronado Ballroom Foyer.
What do I do if I need to cancel?Refunds may be issued for cancellations received by January 14, 2027 with the following processing fees:
No refunds will be made after January 14, 2027. Hotel, airline, and rental car cancellations must be made by the registrant. FSSA is not responsible for cancellation fees. All cancellations must be submitted via FSSA27 Cancellation & Substitution Form.
Can I transfer my registration if I can no longer attend?If you are no longer able to attend the Annual Forum you may transfer your registration to someone else in your organization. The request must be made by submitting a FSSA Cancellation & Substitution Form no later than January 28, 2027. Additional fees may apply.
Is there a deadline to book my hotel room? How do I make the reservation?Forum attendees and exhibitor participants can book a room at the FSSA group rate of $358 per night (plus tax) while vacancy lasts or until the deadline of January 26, 2027. Book early as the room block will sell out! Bookings must be made using the FSSA BOOKING LINK or by calling the hotel at 1-619-232-1234 and requesting the FSSA group rate. NOTE: If you receive a message from the booking link saying there are no rooms available, try adjusting your arrival and/or departure date. If the block is sold out on a certain night that you selected, the search will show that no rooms are available. If you have questions, call the hotel directly.
Can I receive the discounted room rate for dates before and/or after the conference?LIMITED discounted rooms are available on fringe days (February 16-17 and 22). Book early as the room block will sell out! Bookings must be made using the FSSA BOOKING LINK or by calling the hotel at 1-619-232-1234 and requesting the FSSA group rate. NOTE: If you receive a message from the booking link saying there are no rooms available, try adjusting your arrival and/or departure date. If the block is sold out on a certain night that you selected, the search will show that no rooms are available. If you have questions, call the hotel directly.
Does the hotel provide complimentary transportation to/from the airport?Although the hotel does not provide complimentary transportation, traveling to the FSSA Annual Forum should be easy! The Manchester Grand Hyatt is conveniently located just minutes from the airport and train station. A taxi or rideshare (like Uber or Lyft) from the airport takes about 10 minutes (approx. 3 miles) and generally costs around $19–$24.
What are the driving directions to the hotel? What are the parking fees?The Manchester Grand Hyatt San Diego is conveniently located just 3 miles from the San Diego International Airport (SAN). Address: 1 Market Place, San Diego, CA 92101, United States of America Parking
How do I get a certificate of attendance?Certificates of attendance will be provided upon request for participation in the 2027 Annual Forum and/or the February 18, 2027 Technical Committee Meeting. The link will be available here post-event.
How do I get an attendee list?Approximately 1-2 weeks prior to the event, registered delegates and primary exhibitor representatives can expect to receive an email entitled "Tips For Your Trip." This email will contain the attendee list including name, organization, city, and state in PDF format. Additional registration lists are not available upon request or in any other format.
Can I receive continuing education for attending the forum?Yes. FSSA is a NICET recognized training provider. The Annual Forum educational sessions are available for continuing education. During the Forum, you will have to sign in at the registration desk and after the forum, you will be emailed a copy of your certificate.
What is the forum attire?FSSA Sessions/Social Events: business casual/resort wear is suitable
Cleared for Takeoff: Welcome Reception & Dinner In light of the forum being held in San Diego, home to some of the world's most elite aviators and the hotel being just steps from the world famous "Top Gun Bar," we are going aviator theme. Report to the opening reception for an evening of networking, drinks, dinner, and good times as FSSA officially kicks off the 45th Annual Forum. Dress to impress, with a little flight-deck attitude. Top Gun/aviation casual attire is recommended.
President's Banquet: formal attire
We also recommend bringing a sweater or light jacket to the educational sessions, as the conference rooms can get chilly.
Will there be complimentary wifi available?Basic Wi-Fi access is complimentary in the meeting space and high-speed premium Wi-Fi is included with your resort fee for guest rooms. What is included in my exhibitor registration?
Where do I find shipping information?Exhibitors are responsible for all costs and arrangements associated with shipping and receiving of materials. Shipping and receiving services at the Manchester Grand Hyatt San Diego are handled on-site by the FedEx Office Print & Ship Center located on the lobby level. For all shipping information, including handling and storage fees, contact the FedEx office. Labeling: Please address all packages being shipped to the hotel in the following format: Please have shipment tracking information in your possession until all items are received. This will enable FedEx to locate missing shipments. We recommend coming prepared with pre-printed return labels.
Can I make changes to the registered exhibitor representatives who will be on site?Yes. If a registered exhibitor rep is no longer able to attend the Annual Forum, substitution may be requested for another individual. The request must be made by submitting a substitution form no later than January 28, 2027. **Transferring of name badges cannot be requested on site.** All cancellations and substitution requests must be made via the online form.
How do I register additional exhibitor representatives?Additional representative tickets can be added to the exhibitor registration form. Non-member representative tickets include expo and social events only (no educational sessions). If your company is already a registered exhibitor, click here to add additional representatives. Exhibitors may also add spouse/companion tickets using the add-on form. Regular Rate Late Rate |
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